Customer feedback pointed to frustrations with out-of-date online ordering systems, inconsistent in-shop experiences, and an absence of personalized engagement. Recognizing these difficulties, RetailEdge’s leadership team resolved that a radical overhaul was needed to stay suitable inside the digital age. Method: Lean methods for example worth stream mapping and Kaizen functions https://casestudyprojectsolution41257.blogscribble.com/40248138/detailed-notes-on-case-study-writing-solution